1 Reply Latest reply: Oct 2, 2013 1:25 PM by TylerG RSS

    Cannot get to Welcome screen to configure wireless connection

    dmmcg61

      I am having big trouble getting to the point above.  Maybe itis my connection on cable box and tv. I have both component video and audio cables on box as well as HDMI input.  But my TV only has component capability...no HDMI connection.  I plug everything according to instructions, but I can't get a picture on TV to start the welcome piece and begin wireless configuration.  Is there another approach I can take?  Don't know what I doing wrong....

       

      Thanks!

        • Re: Cannot get to Welcome screen to configure wireless connection
          TylerG Newbie

          Howdy, dmmcg61!

           

               Using the onscreen user interface does require a high-definition connection between the Slingbox outputs and the television inputs. Component video should work just fine for this purpose; make sure your Slingbox is plugged into a wall outlet and that your TV is set to the component source, and the onscreen interface should pop right up!

           

          Hope this helps!

           

          The Slingbox Forum Moderation Team