10 Replies Latest reply: Sep 26, 2013 9:21 AM by OvCollyer RSS

    Sling Directory shows a non-existing device

    akouris

      Long story short:

       

      Logging in http://newwatch.slingbox.com shows two devices, the one is mine which I have owned and operated for many years.

       

      In the directory another one appears, which I have not added, by clicking it nothing happens, by hovering on the menu there are no options to delete it.

       

      By going to http://support.slingbox.com/go/home more information appears - there is only a registered name for that device, but no other information ("device unknown"), and moreover I am unable to delete it from my directory (see attached image).

       

      Any ideas what has happened, and any ideas on how to delete it?