My component install of my brand new Slingbox 500 appears to work perfectly on PC and iPad 2 when I am using it in the same location - full functionality etc.
Whenever I attempt to view outside of the home, however, I only see a frozen screen of the last action on the Scientific Atlanta component box - in the most recent case an On-Demand "movie finished" screen.
No device - and no high speed location outside the home - appears to work. The Slingbox is in Connecticut, I am in England. I see a very dark screen of the "movie finished" message on all devices.
What can be done? It's not a reset issue because it works perfectly when I am in the Connecticut location. And I've never been to use the product at all, sadly.