3 Replies Latest reply: Oct 8, 2013 5:56 PM by ACC4903012 RSS

    HR44 Genie

    ACC4903012

      I now have the HR 44 Genie remote. All the buttons work except for the power button. I cannot to the Genie off. I had to go back to the H24 remote in order to turn it off. Is there a fix for this?

        • Re: HR44 Genie
          stanley.sling Apprentice

          Hello ACC4903012,

           

               Thank you for reaching us through our Answers Forum! I see you're having an issue with the DirecTV HR44 remote not being able to turn your Genie on/off. I was actually able to use my tools here on my end to connect to your Slingbox. While I was connected, I confirmed I was able to power the Genie box on and off using the remote.

           

          I was just wondering if you have resolved this issue on your own, or is the Slingbox configured to use the H24 remote?

           

           

          We appreciate your feedback.

           

           

          Best regards,

          Sling Media Forum Moderation Team

          • Re: HR44 Genie
            ACC4903012

            I still cannot turn off sling box with the HR44 Genie remote. Everything works except for shutting it off.