1 Reply Latest reply: Aug 30, 2013 11:10 AM by Zbonomo12 Branched from an earlier discussion. RSS

    Re: Need helping completing set up



      My name is Paulo and I live in Brazil.

      I have one Slingbox solo and when I put the cable HDMI the TV image disappears.

      For me to watch I have to get the cable.

      What a need to do for resolve this problem

      Thank you for attencion



        • Re: Need helping completing set up
          Zbonomo12 Novice

          Hello fellao,


          Thanks for posting to our Forums! I'm sorry to hear that you are having issues with losing you video on you Slingbox, when you plug in the HDMI cable into your cable box. The reason you are losing video is you are running into what's known as SOC better known as Selectable Output Control. To get around this you would simply need to disconnect the HDMI cable from the cable box and run Component cables out of the Slingbox into the TV. You will not lose any video quality running component cables and you will never have to worry about loosing your video again

          Below is an article that will assist:



          Hope this helps!

          Best regards,
          The Sling Media Moderation Team