3 Replies Latest reply: Sep 9, 2013 2:35 AM by majen123 RSS

    slingcatcher doesnt connect over the internet but works fine locally

    majen123

      Hi, I have a slingcatcher and slingbox pro (the older red one). The slingbox works fine and I can view using the mobile app and via the website without a problem. I can also connect the slingcatcher to the same network as my slingbox and that will play video from the slingbox without any problems, however when I try to use the slingcatcher remotely via the internet it doesnt work, it gets an ip address and logs in to my acount ok however it just displays a general error when I try to watch slingbox content.

       

      Do I need to connect to the slingcatcher via the legacy software and configure it or do I need to add it to my directory via the sling website?

       

      Any ideas?

       

      Thanks

       

      Sam