1 Reply Latest reply: Aug 21, 2013 1:29 PM by eddiecolon91 RSS

    Slingbox 500 - no remote video in the morning

    ACC5439251

      I have the Slingbox 500 working with a Sky+HD box via composite video. Most of the time the Slingplayer is working. However, in the morning (with the A/V and TV off) I only get sound and no video on the player until I power on the TV???

       

      Then I can turn off the TV and the video stays on the player.

       

      What is happening here as obviously this would mean I couldn't watch anything when away from home without access to the tv power.

        • Re: Slingbox 500 - no remote video in the morning
          eddiecolon91 Newbie

          Hey ACC5439251,

           

          Thank you for utilizing the support forums! I understand how not being able to watch your TV can be a frustration. I have a couple of questions for you to answer. In order for me to make sure I can properly assist you I want to make sure I fully understand your whole situation.

           

          • When your TV is powered off does your cable box power off as well?
          • What cables do you have going from your cable box to your Slingbox?
          • What cables do you have going from your Slingbox to your TV?

           

          I want to make sure I can give you a clear answer but in order for me to do so I would need to know how everything is configured. Essentially the TV being off should play no part in the viewing of your Slingbox. The only thing that can truly affect the viewing is the cable box being off.

           

          Feel free to reply with any further questions, answers or comments!

           

          Best regards,

          The Sling Moderation Team