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I'm using a Mac Os 10.6. I've watched the YouTube video and my connections are correct. When I select watch from the set-up on the Slingbox site it asks me to pick my country. I select USA and then enter my zip. It then recognizes that I have composite connections (although doesn't ask me to confirm) and then a picture showing the video and playing the sound of my cable appears. Very clear and about 3 inches or so big. Upon pressing next it automatically changes the zip code to 94044 and then the Next key is dark and I can't go forward.