2 Replies Latest reply: Jul 12, 2013 9:35 AM by test350 RSS

    Sling PRO only working with SD streams

    LawrenceSturmJr

      Caught my box updating / rebooting and there was a screen that looked like an EEPROM screen like when your computer reboots.  I tried to get out of the screen without changing anything but it appears that I must have changed some thing on that screen.

       

      How do I get that screen back and change these settings?  Help!  I've tried to use Aspect, Zoom, Quality, Sources but none seems to help.

        • Re: Sling PRO only working with SD streams
          test350 Novice

          The PRO-HD hasn't had an update in quite a while.  Perhaps it's your video source that updated, and it came back up sending a 480i or 480p signal to the Slingbox.  Check the menus in your set-top box to be sure that it's sending HD.  Or, if there is someone at the Slingbox location, have them check what the TV is getting.

           

          If that's not it, see whether the desktop player will show HD and whether setting up the video source again helps.

           

          If no luck, post what the Statistics window shows for video width/height and frame rate, when attempting to force HD playback.