1 Reply Latest reply: Jul 8, 2013 8:44 AM by eddiecolon91 RSS

    Setup for new user?

    wmayo44

      I gave my "older" SOLO to relative.

      1. Do I have to remove box from MY account?

      2. Does the SOLO get setup from this site like my new 350 did?

      3. Does he have to open up a port manually on his router?

       

      Thanks

       

      Wally

        • Re: Setup for new user?
          eddiecolon91 Newbie

          Hey wmayo44,

           

          Thank you for posting in the forums! I understand it can be a little confusing when trying to get a Slingbox setup again after it's already been setup in one location.

           

          To make sure you get the Slingbox set for your relative with little to no issues you should follow the steps below.

           

          • Delete the Slingbox from your account
          • Have your relative do a hard reset on the Slingbox
          • Your relative should setup the Slingbox on setup.slingbox.com

           

          Once the setup is completed the should be all set!

           

          Below is a link that could also assist them in making sure they fully reset the Slingbox back to it's factory settings.

           

          How to reset your Slingbox to factory settings

           

          I hope this information helps you & your relative with getting the Slingbox setup again.

           

          Best regards,

          The Sling Moderation Team