As long as 192.168.2.254 isn't in your router's DHCP block and you entered the correct subnet mask, what you've manually configured sounds about right. What you're describing probably doesn't have anything to do with the new router though.
All your router really needs to do is handle incoming traffic on port 5001 and send it on to the Slingbox, either with port forwarding as you've done or with UPnP. Slingbox setup should run properly regardless of what your router is doing with its firewall.
Web setup is a nice tool, but it's good that you switched over and tried the SlingPlayer app. Both should work, but I'd suggest sticking with the SlingPlayer app until this gets resolved.
Try connecting your Slingbox directly to your computer via ethernet. If it doesn't show up as a LAN-connected device in the SlingPlayer's directory, do another hard reset. That should allow you to get in there and configure it. Since you're going to enter manual network settings anyway, it doesn't matter that you're running Setup with out the router.
Give that a shot, see if it works. Note carefully what happens... if it doesn't work, your observations will help us sort out what's going on from here.
Good luck !
Thanks for your help so far Az. I was doing some thinking and realized that I have a two-router setup since the cable modem we have set up is also a router, then we have another router behind it.
Here's how I have it set up right now (going to go backwards to make it easier):
2) Secondary Router - Netgear WGR614v10 - static IP 192.168.0.2 assigned by Primary Router (internal IP is 192.168.1.1). Port forwarding turned on for 5002 to forward TCP/UDP to 192.168.1.237. No firewall. I set the NAT type to open, even tried to put 192.168.1.237 in the DMZ but did not seem to have any effect.
3) Primary Router (cable modem) - Motorola SBG 900 - IP 192.168.0.1. Port forwarding 5002 to 192.168.0.2 (secondary router) and also configured to let port 5002 through the firewall.
I used a port scanner utility (http://www.t1shopper.com/tools/port-scan/) to verify that port 5002 is responding on that port (it wasn't responding when I forgot to forward the primary router to the secondary router properly).
Scanning ports on 126.96.36.199
188.8.131.52 is responding on port 5002 (rfe).
Checked on www.canyouseeme.org, got:
Success: I can see your service on 184.108.40.206 on port (5002)
Your ISP is not blocking port 5002
However, the internet setup still won't complete (both web setup and the sling player application, both doing it with the manual setup). Been messing around with this for 4 hours today and am getting ready to give up. Hoping there's something small I may have missed if you can help point out any trouble spots with the setup.
This setup used to work without the Netgear router in the middle (just using the Motorola SBG 900), but needed to add the Netgear because the wireless on the Motorola was terrible. So I know the hardware is good, but something is still wrong with the setup.
Thanks again for all your help and any advice you can give!
Btw, can you connect locally via web or slingplayer app?
I tried to do some more investigation on support.slingbox.com but the IP shown there is incorrect (it's showing an old version and old IP in there, so I'm not sure if that might have something to do with the problem). Is there any way to force an update of the info that is showing there?
Sling's Location Services is directory on the internet. It acts like a specialized Dynamic DNS for Slingbox. It keeps a listing of Slingbox Accounts, IDs, and IP addresses. Since most residential ISPs assign a dynamic IP address to thier customers, the Locator Service tracks IP information. The IP information is gathered from an identification packet from your Slingbox. It will intermittently send out an information packet to msg.sling.com. The packet is sent through TCP 5678, 80, 443, 8080, 3490, 3074, or 3724. It will cycle through each port and will stop when it receives an acknowledgement.
When you use the web Slingplayer on www.sling.com, it is already propagated with the information from the Sling Location Services; however, the stand alone Slingplayer application, will get the information from 220.127.116.11:443 or 18.104.22.168:80. (Actually its a range of IP address, which you can get from using netstat -o and matching the pid with taskmanager.) Slingplayer Mobile for iPhone uses dish.sling.com
You can also get some information from Slingplayer 2.0, command bar | Help | About Slingbox <model> (Alt +E) | Information Tab
Hi Mary, can you be more descriptive on where "70%" is? Maybe a screenshot if you can't describe it in words?
Also, it will help if you can tell us which Slingbox (Classic, AV, Tuner, Pro, Solo, Pro-HD)?
Also are you just trying this on Web Slingplayer? Or have you tried the SLingplayer Desktop for either PC or MAC?