Sorry to hear you have exactly the same prob, but glad to see I am not alone here, so it must be equipment related. Perhaps Slingbox will take note.
Actually, discussed this with Slingbox help desk and they were similarly puzzled. Their only suggestion was to do a total reset (as you also mentioned), which I have not done yet (waiting for a clear period anticipating probs/time cost in re-reinitiallising the box etc). Will get round to it (without any great expectation of success, particularly given the fact that you have experienced the same). Do let me know if reset works for you. Good luck!
Please see my post here - I think I might have found what might be going wrong.
Please reply and let me know
- your rough location
- which transmitter your aerial points to
- the percentage that the scan fails at
I can then check to see if your problems are the same as mine that I discuss in my post.
Sorry to have to tell you that you cannot expect any reply, help, or even an acknowledgement from any one at the Company regarding this issue, especially on this Forum.
It is a problem that has been spreading with the SlingBox PRO and PRO-HD for almost 2 years. It is a firmware matter a but despite being fundemental to the advertised properties of the boxes, or perhaps because it is, SlingMedia will not discuss it here.
You will see that they reply to many threads on the Forum about other matters, and must have monitored the threads regarding the Freeview Tuner, but have steadfastly ignored it.
In particular look at my last comment, and if you ever hope for the matter to be resolved consider the action I have suggested there.
AND the earlier posts at
Your post just confirms what I expected from the traffic on this subject some time ago. So I just decided to 'sling' the Slingbox and bought the Belkin @TV box. It had no problem at all with the freeview digital channels and, despite the marketing material/comments suggesting it is not as fully specced as the slingbox, I am really pleased with it. It is in fact just as good and also has wifi connection for much less money than my original slingbox pro. I strongly suggest you and others do the same. Maybe Slingbox will take some notice of this thread now.
Thanks for taking the time to respond ... wish there were more people here who did.
I will certainly have a look at the Belkin box.
Sling have known about ths matter for a long time, and it is escalating with every Freeview update.
They clearly have no regard for their existing customers about this, which is why I am urging those customers
to take just a few minutes to broadcast this abysmal state of affairs on the Net.
Sling are only likely to fix the issue if they realise their new sales will be hit.
Someone from SLING has at last posted an acknowledgement.
and on a few other threads.
Pleased to get some acknowledgement from the Company, after two years.
I wonder if anyone believes it is a total coincidence that this momentous admission comes after the campaign has begun to bring this matter to much wider attention especially to potential new customers?
If, like me, you can see that there is a link, then PLEASE help me keep the pressure up. Having an acknowledgement after all this time is one thing, getting the Company to bother to get the HD and HD-PRO boxes fixed for existing customers is another matter.
The freezing tuner issue has been fixed by a recent firmware update for the PRO-HD only.
The PRO box has been classified as a 'legacy' product, so no support.
As the PRO is still being sold 'new' by Maplin and Amazon.uk this does seem strange.
Read my latest post:-