If you get a reply within 6 months from support you may have a fix to your problem. You my slingbox owner should enjoy Vegas when you can because there is nothing on your end you can do to fix this until you get back home and trouble shoot. It sounds like to me your router my have kicked your slingbox off the network or it's there, and the router is just not recognizing it. When you return home First and easiest reset your router see if that fix your problem. If not try this second setup your router again, if that don't work you will most likely have to configure your router manually, and that process is somewhere on this site on how to do it or just Google it. After that you should be able to watch your TV away from your home. I hope this helps... you spent a large amount of money for a piece of equipment to not to work. Good luck
It sounds like your router isn't setup correctly for remote viewing.
It's supposed to work automatically but it sounds to me like something has gone wrong.
To cut a long story short, you probably need to do the following:
- log into your home router (or ask your friend to do this)
- check to see if UPnP is enabled. If it isn't, then enable it and reboot your Slingbox
- see if that fixes your issue
if it doesn't, then try this:
- log into your home router
- try and work out what IP address and port number your Slingbox has been given (there is usually a list of devices that have been given an address)
- use DHCP reservation to make sure the Slingbox gets the same IP address in future
- set up a TCP port forward to this IP address and port number
Also, there should be some articles on this site about this very common issue - have you done a search?