1 Reply Latest reply: May 30, 2013 1:51 PM by Tyler.Sling RSS

    Frame skips backwards

    JJ2100

      I have two separate computers that i use to access my slingbox.  on one computer, anytime that the video is moved (full screen, moving mouse to access remote, or scrolling up and down) the video frame skips backwards 4 seconds.  on the other computer, this does not happen.  the computer that skips backwards is way better than the one that doesn't.  please help, tech support is clueless!

        • Re: Frame skips backwards
          Tyler.Sling Novice

          Hello JJ2100,

           

          Thanks for posting in the forums! I'm sorry to hear you are experiencing this issue. I understand the computer this happens on performs better than the computer this does not happen on. However, if it is only happening on one specific device and not on any other, it is an issue with the device.

           

          It may be an issue with the SlingPlayer plug-in. Have you tried other browsers to see if this issue persists? Also, what operating system is your computer currently running on?

           

          Have a great day!

           

          Best regards,

          The Sling Moderation Team