1 Reply Latest reply: Jun 3, 2013 5:27 PM by Tyler.Sling RSS

    SlingBox frozen on Starting

    jayandvel

      When we attempt to connect to the SlingBox, it shows Connecting, then Starting, but then it freezes with a black screen. We cannot even shut it off from here. We have to unplug the power source and reboot. The same thing happens every time. Does anyone have any ideas? Thanks very much! (We are in Japan, and desperately need US television!)

        • Re: SlingBox frozen on Starting
          Tyler.Sling Novice

          Hello jayandvel,

           

          Thanks for using answers.slingbox.com! I'm sorry to hear you are unable to connect to your Slingbox. It sounds like you are able to connect, but you're not getting a video signal.

           

          After it gives you this black screen, if you tab on the screen, does it give you options, such as quality or remote? If it does, this means you are getting a connection, but are not getting a video signal.

           

          Feel free to reply!

           

          Kind regards,

          The Sling Moderation Team