1 Reply Latest reply: May 26, 2013 9:52 AM by Tyler.Sling RSS

    Mine doesn't work unless my tv is on!

    juancard02

      I have no clue how to fix this but i know for sure this is the problem because i have turned on my iphone and ran the slingbox app while the tv was on and it worked great but i turn my tv off the app on my iphone says that there is a weak or no signal! i did this because while im out and about the app never works and then i tried that at home and found the issue. Could someone please help.

        • Re: Mine doesn't work unless my tv is on!
          Tyler.Sling Novice

          Hello juancard02,

           

          Thanks for posting in the forums! I'm sorry to hear you are unable to get a video signal when your television is powered off. It seems as iff you cable box is powering off when you turn your TV off. The Slingbox will always get a video signal unless the cable box is off.

           

          With that being said, I would ensure your cable box is not powering off when you turn off the TV. You can avoid this by manually pressing the power button on your TV, rather then using your remote.

           

          Have a great day!

           

          Kind regards,

          The Sling Moderation Team