1 Reply Latest reply: May 18, 2013 3:34 PM by Tyler.Sling RSS

    Device not supported???


      I hooked up my sling box 500, i see it in my sling box directory, but when i launch my sling player, it gives an error message saying this device not supported. any ideas? tks

        • Re: Device not supported???
          Tyler.Sling Novice

          Hello dallaswebb,


          Thanks for posting this in the forums! I'm sorry to are unable to connect to your Slingbox 500. If you are referring to the desktop SlingPlayer, it is no longer supported. However, it will work with any Slingbox model starting from the Slingbox PRO-HD to the Slingbox Classic.


          The desktop SlingPlayer will not work with the Slingbox 350 or 500. It is only supported in Watch on Slingbox.com. I do apologize if this has been any inconvenience to you.


          Below is a link to an article from our knowledgebase that tells you what SlingPlayer software works with each Slingbox. The desktop player is referred to as Older SlingPlayer Software in the article.



          Hope this helps!


          Kind regards,

          The Sling Moderation Team