1 Reply Latest reply: May 14, 2013 11:58 AM by redcaad RSS

    My remote on screen dosen't work


      In a fwe days I have had a problem with on-screen remote didn't response.

      Both from computer and Iphone.

      What can I do to fix this problem?

        • Re: My remote on screen dosen't work
          redcaad Newbie

          Since both the PC and iPhone don't work.. It sounds like the IR controller isn't pointed to the device (DVR, DVD, etc.) IR sensor.  Is there a way to check it?  Maybe it moved or it isn't in the best position to control the player/record device.  Another possibility is that the power is off to the device.