1 Reply Latest reply: May 14, 2013 5:12 PM by Tyler.Sling RSS

    Internet Connection Continually Dropping - Suggestions Needed

    tlfrsm

      I have had the HD-PRO for about three years and watched via the internet on multiple devices without difficulty.  My AT&T U-verse service was recently upgraded utilizing Motorola's NVG589 router.  I set up the port forwarding on the router using the presets for Slingbox (which seem to be accurate), reset the slingbox and went back through the setup process for the slingbox.  Works fine on my local network, but internet viewing is not working.  I connect without difficulty, but the connection drops anywhere from 30 seconds to a couple of minutes.  I can reconnect (usually it says someone is already connected) with the same results.  Same results on multiple devices. I have plenty of bandwidth (45 Mbps down, 5 Mbps up). On my computer I get error code W220.  Any suggestions would be very much appreciated.