Sorry to hear about the issue with trying to log into your Sling account via your Android phone. There are a few details I need to be able to better assist you. I need to know what version of Android are you running on your phone? Also, what Galaxy series are you on? Are you able to log into your account on other devices like a PC, phone or tablet? What version of the SlingPlayer application is it that you have?
Please get back with me with answers to the above questions so we can better assist you with getting this issue resolved. In the mean time you can uninstall and re-install the application from your device to see if that helps and try even restarting the phone itself. If neither of those work please let us know along with the answers to the questions above.
Sling Media Moderation Team
Hi Sling media team
Thanks for getting back to me these are the answers to your questions:
Android version 2.3.4
Samsung GALAXY mini
Model number GT-S5570
SlingPlayer for Phones
I am able to log in on my computor
Also i have tried uninstalling and re installing and turned my phone right off the problem persists. The log in screen appears but as soon as i start to type in my email it disappears.
I do hope you can help me
What I would like for you to do at this time is give us a call. We have a link available for you to download that might assist you with getting this issue resolved. Please see the link below on how to contact us via phone.
We look forward to hearing from you and hopefully getting this issue resolved as soon as possible. If you need any further assistance in the meantime please reply back!
Sling media Moderation Team