1 Reply Latest reply: Jan 7, 2014 8:37 PM by lolento RSS

    Low quality audio being passed through to TV via HDMI - No 5.1 Dolby Digital on TV

    erikrestificar
      • Slingbox 500
      • Inputs: HDMI and Composite
      • Output: HDMI
      • Problem: HDMI audio output to TV is not 5.1 on channels supporting Dolby Digital 5.1

       

       

      I have my Slingbox 500 connected with inputs for both HDMI and composite and the output to my TV is HDMI.  Everything is working as expected but the audio output to my TV is not 5.1 Dolby Digital.  I have tested both HDMI wires independently, by connecting the cable box directly to the TV (testing on the same channel) and Dolby Digital 5.1 is outputted correctly.  Based on my tests it is clear the issue is with the Slingbox 500 itself, which appears to be stripping out audio quality as its being passed to the TV. 

       

      This is a serious defect!  It renders the device worthless for users with sound systems.  Is there anyone else having this issue, and is there a solution?  If there is no solution to this problem, I would like to return this device.

       

      Thanks,

      Erik