3 Replies Latest reply: May 4, 2013 11:00 AM by alanrichey42 RSS

    The design of the remote control is not equal to my Set Top Box

    vociptvaxtel

      Hi, I have a trouble with my sling solo, when i configured my sling solo, i didn't find the model of my set top box, and i have tested with others models availables of the same brand, but the remote control is not equal than mine and the funcionalities don´t work ok, only functions the numbers for change the channel.
      My service is IPTV system of provider Axtel (Mexico), the brand of my set top box is Kaon model K-171, a few hours ago i communicated with the support team and they informed me that here could help me, also they told me that i need it will be designed a new remote control similar to mine.
      Could somebody help me?

       

      I attached some information files of my set top box.