Thank you for posting in our online answers forum! I'm sorry to hear you are having issues when conecting to your Slingbox PRO-HD from a remote location. However, I understand the last post, you stated the Slingbox started working. Is it working for you right now? Or are you not able to connect to the Slingbox?
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The Sling Moderation Team
I am so sorry that I didn't answer this when I should have. After the problem fixed itself....Slingbox started to work as it should and today still provide wme with the abilty to watch NY TV 1050 miles away. Thats important when you are a NY Giant football fan. Since then I changed cable providers and my new remote is a basic remote that I don't like and I'm in the process of thrying to fix that .
Cable provider Fios
Cable box : Arris IPC 1100
The selection does not include Arris so I'm out of luck.