2 Replies Latest reply: Apr 30, 2013 4:27 PM by Cauchon RSS

    No onscreen remote available

    djhalfa

      I have a slingbox 350 and slingbox solo. Neither one of these have remote control features working on the wd tv live. The only options that I can use are "quality", "sources", and "disconnect". If I connect to the slingbox on my pc, iPad, or iPhone, I have full use of the remote control I.e. changing channels, dvr, on demand, etc. Am I missing something involving their setup on the wd tv live?

        • Re: No onscreen remote available
          craig.sling Novice

          Hello djhaifa,

           

          This is a very good question that you have. I would be more than happy to help. The WD should give you options such as miscellaneous that will let you connect to all of the settings on the cable box. You should be able to access these options by hitting the menu button on the WD live remote. The options will not be laid out in a remote style but more like the phone app style menu.

           

          Hope this helps

           

          Thank you

          Sling Moderation Team

          • Re: No onscreen remote available
            Cauchon Novice

            Hi djhalfa,

             

            Can you let me know what remote you have configured? You can find this by going to Watch.Slingbox.com > Settings > Slingbox Info > Look for "Current Video Source Details".

             

            Thanks,

            Justin

            Product Manager @ Slingbox