I'm sorry that you are disappointed that you can not get a program guide on you Slingbox Solo over coaxial. I do what to let you know that this guide working is not in just the UK. This is not a feature on any box that is using coaxial. To setup on of these guide you would have to hook your Slingbox up to a box that has a set guide such as a cable box. Just hooking it into your wall there is no way that we can tell what channels you can get there for there is no reason to put a guide of a ton of channels that you do no get.
Hope this helps,
Sling Moderation Team
I think you misunderstand. The Coaxial input is set to the "Digital Antenna" input source. The SlingBox Pro HD has an internal Freeview Tuner. Like any other freeview tuner, you do not need to connect it to another set top box to get an EPG (how do you think other FreeView boxes work?). A Freeview Tuner uses the aerial to recieve a digital broadcast and decodes this to display on the TV. Freeview broadcasts also embed digital EPG data within the broadcast stream, so the Freeview box can present the user with a TV guide. This is how my TV works, how my old FreeView box works, and how my Linux box running TVHeadEnd works.
The SlingBox Pro also supports other 'pass through' modes using the coaxial input (and the component/composite inputs) for cases where you do want to use an existing set top box, but this is not what my question is about. I want to be able to use the box as advertised and watch a FreeView channel without interrupting viewing on my Virgin box that's attached over composite. My question is about why the Internal Freeview Tuner doesn't seem to support the EPG for the broadcast signal that it is decoding.
I hope that clarifies the question. Can you confirm if you plan to correctly support FreeView with EPG data or if this is something that the SlingBox firmware will never be updated to support?
Update: Seems to have been an issue since it's release in 2010, and still not resolved (http://www.slashgear.com/slingbox-pro-hd-freeview-review-23103787/): "That led us to the biggest issue with the new PRO-HD: the lack of a Freeview programming guide. On a regular Freeview box you can call up a multi-day EPG of what’s showing now and what’s on next; that’s missing from the new Slingbox. With 87 channels tuned in (some of which are radio stations, others which require subscriptions that aren’t compatible with the PRO-HD), it proved frustrating not knowing what was showing on each, indeed not knowing – beyond the number – which channel we were currently watching."
Yes, EPG and radio stations have never worked (at least with my pro).
I asked Sling about this a long time ago, but of course never received any reply. (same as the tuning problem, which is still unresolved).
EPG and radio stations do work if you purchase Echostar HDS-600RS, but of course this requires a satellite dish.
I really cannot understand Sling business principles.
Sadly I suspect that's the case. I'll have to check my box for the 'Freeview Logo/Tick' when I get home, but I assume that the SlingBox isn't officially FreeView Certified - doing so would obviously take time, testing and money : http://www.dtg.org.uk/industry/dbook.html.
...if it is certified it would need to at least support 7-Day EPG:
"Digital UK and Freeview strongly advise customers to purchase models with the DVB Standard 7-day EPG, which forms part of the requirement for the digital tick certification mark, setting the standard for customers and offering peace of mind when it comes to purchasing equipment which offers access to Freeview." : http://marketing.freeview.co.uk/Resolutions/About-Products/General/Problems-with-the-TV-guide-EPG-on-some-FTA-Thomson-or-Digifusion-boxes
What a shame, but sounds like we have to live with it - having said that, loving the rest of it.
FWIW, I installed the old Windows Slingbox App (http://support.slingbox.com/go/slingplayer-windows) and although this doesn't support EPG it does at least have a handy 'favourites' bar at the bottom and a selection of UK channel icons. Unfortunately, this isn't available (as far as I can tell) on the new web-based portal or mobile clients so a step back in this regard.
Suggestion: Please allow us to add channel shortcuts in a future update, then this might allow us to work around the units shortcomings
Thanks Andy, just been playing with that. A few observations:
1. Unfortunately it seems to only work on my Mac with the Firefox browser (Chrome doesn't seem to be able to add a shortcut, and I can't comment on Safari as the plugin doesn't seem to work).
2. Doesn't seem to persist the favourites between browsers - when I added them to Firefox they didn't appear in Chrome so I suspect this uses browser local storage rather than syncing with your account? (so you'd have to add them manually on each machine you want to use?).
3. It looks like you can't give the channels a meaningful name, so only the channel number is displayed (and since EPG isn't supported, it can't automatically fill in the channel name on your behalf).
Can't comment on the iOS version as I use Android which doesn't have this feature by the looks of it.
Better than nothing I suppose but doesn't really help the experience :-(