2 Replies Latest reply: May 12, 2013 9:15 AM by William10 RSS

    2 problems

    William10

      Cannot get my new HPenvydv7 to log onto my acct It says my e-mail is not a user

       

      Also my old computer when logged in -- They now have added my DVR Motorola QIP 7232 & I pick up channe thatl the DVR  is set to  but cannot change channels on the online remote

        • Re: 2 problems
          Tyler.Sling Novice

          Hello William10, 

           

          Thank you for using our answers forum! I'm sorry to hear you are having trouble accessing your account on your new HPenvydv7. In order to better assist you, could you tell me what Operating System the computer is and what browser you are using? Also, in regards to the issue with the remote not functioning, could you tell me who your Cable Provider is?

           

          Kind regards,

          The Sling Moderation Team