Just had Direct TV installed with Genie. There's a main Genie DVR and then smaller Genie boxes connected to each additional TV. Apparently the remotes I got are new improved remotes. The model number of the remote is RC-71. I can get a picture to come on the computer, but I can't find the correct code for this RC-71 remote. So this is what I need, a code to use for this Direct TV remote model RC-71.
I have tried the following: GENIE - H21 - H23 - HR24 - HR32 - R16.
The type of Remote is not relevant. Remember you are controlling the actual device, the real remote might as well be sitting in a drawer, so that is what you need to check. Now, as you may know, all DirecTV devices use the same code so any of the ones you tried should have worked. My first thought is that the DirecTV box has been set up to use an RF remote rather than IR ?