2 Replies Latest reply: Mar 30, 2013 9:58 AM by Cauchon RSS

    Remote control selection

    kvaughn1

      I have the slingbox hooked up to a DirectTV and the video works, I cannot find the correct Remote to change channels. Can anyone help?

        • Re: Remote control selection
          alanrichey42 Master

          I assume you have already done a proper Forum Search for your model number in case other people have already answered your question ?

           

          If so and that didn't help then check out this thread:  https://community.sling.com/thread/3300?tstart=0

           

          Come back if it that doesn't help either.

           

          Al

           

          (NOT a Sling Media representative, just another user)

          • Re: Remote control selection
            Cauchon Novice

            Hi kvaughn1,

             

            Can you confirm that your DirecTV receiver isn't in RF mode?

             

            To do this with the original DIRECTV remote, press Menu and navigate to Settings & Help > Remote Control > Remote Settings > IR/RF Setup. Change the setting to IR by following the onscreen instructions from your receiver.

             

            Let me know if this solves the issue.

             

            Thanks,

            Justin

            Product Manager @ Slingbox