1 Reply Latest reply: Mar 25, 2013 3:32 PM by Tyler.Sling RSS

    Can I buy a 'refurb' from Sling? Mine died :(

    12smile

      My Slingbox Pro (the red one) died after an upgrade in 2011. The power light would not light.

      I understand If I make a paid service call $30 and we cant get it to work....I can buy a refurb for

      $99 and apply the service call fee toward it.

       

      Is this true?

       

      I ONLY  NEED TO STREAM TO MY ANDROID....I've never used it for streaming to any pc.

       

      I have an android phone

      Windows XP....latest software and fast hardware (worked fine for ages)

       

      Help 

       

      PS....I've been scoping E-bay for used / mint condition units and there's a lot out there.

        • Re: Can I buy a 'refurb' from Sling? Mine died :(
          Tyler.Sling Novice

          Hello 12smile,

           

          Thank you for using our Answers Forum. Sorry to hear you are experiencing a power issue with your Slingbox PRO. However, that's a great question! If your Slingbox is outside of its one year warranty you will need to pay a $29.99 pay per incident service for support. If support cannot resolve the issue, you can request an out of warranty repair, which is $70.00 if you have already paid the $29.99 for support. We are available by phone 10:00am-10:00pm EST, seven days a week. Below is a link with all of our support options and how you can contact us.

           

           

          Hope this Helps!

           

          Kinds Regards,

          The Sling Moderation Team