1 Reply Latest reply: Mar 17, 2013 7:53 AM by Lynsey Branched from an earlier discussion. RSS

    Problems connecting with iPad

    ACC53638

      Have 2ipads with sling apps, 1 connects fine and the other can't find the sling box?

        • Re: Problems connecting with iPad
          Lynsey Newbie

          Hi ACC53638,

           

          I am sorry to hear that one of your iPad's is unable to connect to your Slingbox. There are a few questions I have for you to better understand what might be causing this issue. Are both of your iPads up  to date and running the latest iOS version? Is the SlingPlayer application up to date? Are you connected to the Internet the same way on both devices'? If you're still having this issue please respond with the answers to the questions asked.

           

          One thing that I would like for you to try is to uninstall and reinstall the SlingPlayer application. You will not be charged again for the app. Also, please see the link below for iPad compatibility.

           

           

          If you have any more questions please feel free to reply.

           

          Thank you,

          Sling Media Moderation Team