We're wondering if this is some kind of PAL/NTSC issue, or if the Slingcatcher might have just got buggered in transit...
It's not a PAL/NTSC issue.
Here's a link to the SlingCatcher specs from the UK site:
...and here's the relevant bit:
(Click to Enlarge)
Hopefully it didn't get buggered in transit, but that's a possibility.
If you have flickering bits all over the screen, nothing is viewable but it appears to be trying, I suggest you double check for wobbly jacks, poor connections and bad cables. Also, be sure to check if the Slingbox outputs are matched properly to the television inputs.
Beyond that, see if the Catcher will work properly on a different TV.
I really thing you have a nasty connection somewhere, but it wouldn't hurt anything to try a reset on the SlingCatcher. Instructions are here:
Hope this helps, good luck !
Just as a quick follow up - we got the slingcatcher to work on the US TV set - we battled through the menu system while it was flickering like crazy (almost had a seizure or two!) and managed to change the resolution to something that worked. Once we had that fixed, everything worked perfectly. Appreciate all your feedback guys - thanks!
Learning curve for this situation, If you read the manual it quite clearly states that if you press the enter button for 5 seconds it will loop to the next TV resolution, I only read the manual as a last resort and found the answer, It works really welll now, thanks for all those who replied