2 Replies Latest reply: Mar 7, 2013 6:10 PM by keith.sling RSS

    Solo upgrade difficulties

    fabatt

      First of all, when I try to upgrade my software, I get a message that says "Incorrect Password", when I haven't even put in a password. All I hit was watch. Recently I went through this same procedure, and it located my solo on the network without any issues, or password required.

       

      But then, as I go further, my pointer changes from the regular arrow head, to just a crosshatch. And when this happens, no matter what I do, I can't go and further, because anything I pick does nothing. Does anybody have a clue how to get around these problems, or at least whats is happening??

       

      thanks

       

      confused,

      ps - my unit has worked befroe so I know the hook up is correct.