1 Reply Latest reply: Feb 2, 2013 6:29 PM by Hockey29 RSS

    Can see TV, however, two sides are cut off (see attached)

    Hockey29

      I called your support line at 877-GO-SLING for support on my Slingbox PRO, the gentleman informed me that i have to pay for him to help me because my sling box is not under warranty.

       

      Slingbox PRO

      Firmware: 1.4.20

       

      Every time I watch TV using Sling the full screen is not showing, both ends are cut off (see examples below with CNN, I can see the C but NN is cut and same for the other side). I also tried stretching the screen through options but it does not work. It happens for all channels.

       

       

       

      Help!!!!!

       

      Sling1.jpg

      Sling2.png