1 Reply Latest reply: Jan 29, 2013 11:57 AM by keith.sling RSS

    video now choppy


      Suddenly, video is terribly choppy, stops and starts, (unwatchable) even though it shows 1500 kbps effective data stream. Choosing lower res makes no difference. Unplugging power cord and back in ... no help. Sound is fine, even continues through video freezing. This happens when on 4G or Wifi.

      This happens on cel phone, tablet AND even the computer access (Cox cable internet)! So, it's the box. What else can I do to it?