1 Reply Latest reply: May 25, 2010 5:16 AM by ArizonaSackbut RSS

    hard reset doesn't work?


      I did a hard reset on my slingbox pro but when I try to set up it's asking for admin password which I haven't set  up yet. Does this mean the hard reset isn't working? I tried it several times already and the same thing happens. 

        • Re: hard reset doesn't work?
          ArizonaSackbut Apprentice

          Hi Botchok,



          Sounds like the hard reset failed.  If it works, the passwords are cleared (along with all other config settings) and you're prompted to pick new admin/viewing passwords when you run the Setup Assistant.



          I'd say try again with the reset.  Poke and hold the reset button until the lights blink.  Keep holding.  The lights will blink fast, then slow.  Let go when you get to slow blinking.  From there, it takes about 30 seconds for the Slingbog to restart.  You do not need to hold the button for ages, just through the light sequence I mentioned.


          Once you get a solid power and network light, try going in with Setup Assistant.  It should ask you to assign new passwords.



          If that doesn't work, you may have a hardware failure.



          Good luck,


          - Az