1 Reply Latest reply: Feb 11, 2013 11:54 AM by Lynsey RSS

    Slow Slingbox bitrate on Watch with slingbox pro-HD

    millerdford

      For the last 10 days I can only get a bitrate between 200-500Kbps. I'm at a loss. Nothing with either of my networks has changed. My upload speed at my slingbox location if 25Mbps (Virginia) and it is 12mbps (London) where I am watching on Watch. For the last year I was averaging a bitrate between 2-4Mbps on Watch. When I watch on Ipad it seems to work fine. It's driving me nuts because nothing has changed and I have the bandwidth. I've checked and when I down load other stuff it blazing. Is there anything I can try to make the bitrate faster? Suggestions?

        • Re: Slow Slingbox bitrate on Watch with slingbox pro-HD
          Lynsey Newbie

          Hello millerdford,

           

          I see that you stated your bitrate has went down with no changes being made to your Internet. There are many different things that could be causing this issue. You stated that this is happening on your PC correct? Is your PC connected via WiFi? If so, how many other things are connected to the WiFi as well? Is your Slingbox up to date? Are you using the SlingPlayer for desktop and if so, are you using the most recent version?

           

          I know that you stated nothing with your Internet has changed, however, I would suggest that you contact your ISP and they should be able to pinpoint what is causing your bitrate to drop and give you some steps to take to get this issue resolved.  However, if you need any further assistance or if there is anything I missed, please do not hesitate to reply.

           

          Best regards,

          Sling Moderation Team.