I'm sorry to hear that you're having this issue with your SlingRemote. What make and model cable box do you have and who is your provider? Have you tried selecting a similar model through Setup?
If necessary, you can also request a remote through our Enhancement Requests and Product Feedback section right here in our Answers forum!
Hope this helps!
The Sling Moderation Team
Not sure why the Moderator said that, as this is a recognised problem that is currently being addressed by the Support staff. See
'Cauchon' is waiting to be told EXACTLY what model is involved so he can fix the database, but everyone seems reluctant to tell him. Maybe you can be more forthcoming ?