4 Replies Latest reply: Jan 21, 2013 5:41 AM by alanrichey42 RSS

    Wrong remote displayed online

    jimmy3209

      In the past few days, when I press the remote button while watching my slingbox 500 online a different remote image is displayed.  It is a generic looking remote instead of an image that looks more like my motorola remote.  The remote does work, but I lost some of the buttons normally displayed.  Most notably missing is the DVR button.  Now I have to work my way through the Menu options of my Cable Box to get to the DVR.  I tried going through the setup process again but that did not resolve the issue.  Anyone experience the same issue and if so what can I do to resolve it.