2 Replies Latest reply: Jan 18, 2013 9:46 AM by Cauchon RSS

    I'm getting different remotes suddenly


      So this week all my Mac computers no longer show the proper Comcast remote. Instead they show a generic black remote. The problem is, there is no DVR button so I can't access my DVR. The strange thing is, when I access via a pc or iPad I still get the old proper gray Comcast remote. Any ideas what's happening here? It was fine for past 2 years but now this strange black remote is here?