0 Replies Latest reply: Jan 4, 2013 8:37 AM by 255909580804745 RSS

    iPhone / iPad - Cannot Connect Outside of Home WiFi

    255909580804745

      I have successfully set up by Slingbox 500 at home and can watch it on my iPhone 5 and iPad when logged in to my home network.  However, when I try to connect remotely, I get the error message:  "Invalid Password! - This Slingbox is in an invalid state.  Please resest / reconfigure the box through watch.sling.com"

       

      I have reset the slingbox both through my PC and directly through the television - still getting the error message.

       

      Does anyone know how to correct?