0 Replies Latest reply: Jan 4, 2013 11:08 AM by JeffSlings RSS

    Virtual Remote "Sat" button grayed out for Hopper Message


      Hi everyone.  Have a 350 connected to Dish Hopper when viewing remotely all is fine until someone changes the input on the tv once this happens a floating message bounces around the screen when viewing asking to hit the "Sat" button for it to go away.  Unfortunately on the virtual remote this "Sat" button is grayed out.  Tech support suggested I go to this forum and someone may be out there to help with a custom remote for this issue.  Thank you in advance for any help on this.