I'm very frustrated with SlingBox. Things used to work months ago, but not now.
The Windows 8 bootcamp partition of that laptop (which I use 99.9% of the time) and my other Window 7 desktop can see the SlingboxSOLO but get an "error connecting" error when Slingbox website-based tools attempt to connect to it using either the setup web app or the live watching web app.
I get the same result when I tried disabling the PC's antivirus protection and Windows firewall. The problem occurs in MSIE10, MSIE9, Chrome (latest version), and Firefox.
I've seen the same effect both trying http://newwatch.slingbox.com/ and trying http://setup.slingbox.com/ . Especially in the latter case, the slingboxSOLO is clearly and definitively visible, but then any attempt to actually access it fails with "error connecting". I see no response in the device's lights (two lights on right side remain lit solid, and no light activity on the arch that would light up if a connection were achieved).
BUT the Mac OS X side of my new laptop (Safari browser) and my iPad2 SlingBox app can both see and connect to my SlingboxSOLO easily. By resorting to the Mac OS X I was able to confirm the slingbox is fully functional and has the latest available firmware. This also means there is no problem with the network or hardware (although I can't rule out the possibility of Slingbox's software uses different mechanisms under Windows).
I have no clue how else to get this working. What has gone wrong with the Slingbox web setup & web player under Windows? What other troubleshooting makes sense to try????
I tried calling Slingbox yesterday but had to give up after being on music-on-hold for an hour waiting for someone to pick up. I'm feeling very frustrated, wasting hours on this problem that didn't exist months ago.
What could the problem be???
P.S. 1 -- I've also tried using the legacy unsupported SlingPlayer 2.0 client software (windows) and get the same kind of failure.
P.S. 2 -- All of my above testing is done within my home on the same LAN using wired connections for everything (although wifi sees the same thing).
P.S. 3 -- I've ensured java is installed and working. I have not changed any default settings for enablement of java or activex things.
P.S. 4 -- This question is also posted over at https://community.sling.com/message/82325 under a different category