I purchase a Solo and a 500 and we are not able to use them remotely because there are no compatible virtual remotes for my two Expressview PVRs: 9241 and a 9242
The only remote for Expressview PVRs is a 9200 which was discontinued. I was told by your support tech that you could bulid a remotes for these PVRs.
How long does this take
I assume you have already done a proper Forum Search for your model number in case other people have already answered your question ?
If so and that didn't help then check out this thread: https://community.sling.com/thread/3300?tstart=0
Come back if it that doesn't help either.