1 Reply Latest reply: Dec 11, 2012 10:31 AM by archie.sling RSS

    after updating plug-in, sling player is not woking on mac

    jackjack2002

      after updating plug-in for mac, it became unable to watch on my mac.(before updating it was working well)

      It said "can't find sling box". But if I use F/B app I can watch. Also my i-pad is working.

      I think my slingbox which is setting in japan is ok, problem was caused from updaing.

      how can i fix it?

        • Re: after updating plug-in, sling player is not woking on mac
          Apprentice

          Hello jackjack2002,

           

          I am seeing that you are not able to view your Slingbox on your Mac after the plug in update. I will be happy to answer this question for you.

           

          The best way to try to resolve the plug in issue that you're having would be to try it on another web browser and you can also try clearing your cache and cookies from your web browser. Sometimes when we send out a plug in update and the browser itself hasn't updated, then it can cause a compatibility issue between the browser and the plug in update. Please check out the article below for our supported browsers and operating systems:

           

           

          Hope this helps!

           

          Best Regards,

          The Sling Moderation Team