2 Replies Latest reply: Sep 19, 2016 8:20 PM by randomblackhole RSS

    Operating system/SlingPlayer software or combination of both not compatible

    jamesmccourt Novice

      Hi,

       

      While traveling I tried to access 'Watch' on my brother's Macbook Pro on the Safari browser and it said I had to download an update to the plugin which I did. I also checked the laptop software was up to date and Apple confirmed there was no update needed to the Macbook Pro OS.

       

      However, when I tried to login to 'Watch' it continually tried to get me to update the plugin again and if I tried to bypass this said the OS or SlingPlayer software or a combination of both were preventing it from working.

       

      Has anyone experienced this?

       

      Thanks!

       

      J.