Up until about 2 weeks ago, I was able to connect to my Slingbox 350 via the Slingplayer app on my Boxee Box without issue. At one point though, after a power outage at home, I was unable to connect via the boxee box (I didn't try the web player at that time, for whatever reason). Even after power was restored, I couldn't connect.. so I ended up going back home, powering off and powering back on the slingbox, and then I confirmed I could watch it over the web without issue. When I got back to my apartment and tried, I was still getting the "Connection timed out" message.
A few days later I tried troubleshooting the setup again at home, and this time I set a static IP for the slingbox based on it's mac address (I'm using an Airport Extreme, if it matters). I rebooted the slingbox and confirmed it's IP was still the same, but noticed that the port seemed to change after the reboot. To try and address this, I added a port forwarding rule for the port it currently had (5217) to it's internal, static IP (10.0.1.4). After another reboot, it seemed to stick with that IP and port.
I got back to my apartment and then tried connecting via the Slingplayer app on Boxee Box, but continued to receive the "Connection timed out" message after it reaches the "Starting streaming..." part of the process. So, as a test (although I'm not sure how valid), I tried to telnet into the external IP shown on the "Network Details" section of the newwatch.slingbox.com site via my laptop at my apartment where my Boxee Box is:
Andrews-MacBook-Pro:~ andrewbeno$ telnet 76.xx.xx.xx 5217
Connected to c-76-98-5-63.hsd1.nj.comcast.net.
Escape character is '^]'.
I was able to connect without issue, which is why I'm now thoroughly confused. If my laptop can connect to that IP/port, why am I having trouble? Also, what's even more confusing to me is why it was working OOTB for about a week until we lost power at home, and ever since I've been able to connect.
Does anyone out there have any suggestions? I would love to get this working again, just not sure how to proceed in troubleshooting.
- Boxee Box SlingPlayer App Version: 1.3
- Model:Slingbox 350
- A/V Device Support:World Wide Support
- Firmware Version:1.0.52
- Hardware Version:1.1.0
- Public IP Address:76.xx.xx.xx
- Home IP Address:10.0.1.4
- Network Port:5217