1 Reply Latest reply: Nov 23, 2012 12:49 PM by agreen1483 RSS

    Two Issues - Screen image small and Slingbox 500 Quality Terrible

    TheAlanH

      I just received the Slingbox 500 today and I am having two issues which are driving me insane.

       

      1. The image, although in fullscreen mode, is NOT full screen. If I zoom in, it cuts off the sides; if I change the Aspect, it only stretches horizontally. What gives? My Solo and Pro-HD didn't have this issue (see attachment).
      2. The quality is absolutely terrible. The attached image is a screenshot of the "Best HD." My bitrate is consistly between 3k and 4k Kbps. As you can see by my Speedtest, both my download and upload speeds are not a bottleneck. I seriously get better quality with my old original Slingbox I purchased 5 years ago. I can confirm the set-up is correct with HDMI and Component. I'm even connected via Ethernet and not WiFi.

      http://speedtest.net/result/1869675833.png

       

      Any clarification is GREATLY appreciated as I see no reason to keep my Slingbox 500 at this point.

       

      Thanks,

      Alan