3 Replies Latest reply: Jan 25, 2013 12:18 AM by objecttothis RSS

    Slingbox AV and Windows 8

    surfweasel

      My Slingbox AV does not work with my computers with Windows 8.  It still works on my android phone and tablet and my windows 7 netbook.  It just does not want to work with my Windows 8, with IE, Chrome or Firefox.  I just got off an internet chat with Patricia of Slingbox and was told that the AV is not guaranteed to work with Windows 8, only Vista and 7.  I was told that I would have to buy a Solo or a HD Pro. I am holding off on buying anything new of slingbox since the 350 and 500 just came out.

       

      Did anyone get the AV model to work with Windows 8?  I've tried a lot of different things and I just can't get it to work.

       

      Hopefully someone can help me get it to work...

       

      Thanks much!

       

       

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      I found out the issue:  My Avast Virus Software was blocking Slingbox from working.  I just have to disable when I want to watch.  So the bottom line is that if you upgrade to Windows 8 and Slingbox does not work, try disabling your virus software! I hope this helps people!

        • Re: Slingbox AV and Windows 8
          markdevoll Newbie

          Wy would it matter what version of windows your using.... It sounds to me like the support is terrible as usual.... Just look at who owns them....

            • Re: Slingbox AV and Windows 8
              surfweasel

              I've been using Slingbox for 5+ years and have never had issues, so I really don't know how support is - except today the rep pretty much said nothing is guaranteed and that I had to buy a different slingbox, like SOLO or HD-Pro.

               

              I just uninstalled Avast and installed AVG and my Slingbox is up and running again!  Woooohoooooo!

                • Re: Slingbox AV and Windows 8
                  objecttothis

                  Don't worry, I have a SOLO with a Windows 8 box and it's only working in the embedded player.  watch.slingbox.com just gives me an error:
                  There was an error connecting to your Slingbox. Please try again.

                   

                  I'm really surprised at Slingbox.  You spend a couple hundred on a product and you expect it to work... or at least for Slingbox to communicate that they are actually fixing the problem and an ETA.