Thanks for using our Answers Forum. I understand that your having trouble connecting with your Slingbox PRO while in Mexico.
I do have a couple of questions for you so that I am better able to help you. The first being, what are you trying to connect to your Slingbox with, are you using a computer, tablet or phone?
The second is if you are using a computer, are you going to Slingbox.com and clicking on Watch?
Hope to hear from you soon.
Sling Moderation Team