New remote files cannot be manually uploaded by users on the 350/500. They must go thru slingbox. This is unfortunate because there are a few very generous and active members on this forum that would often create these on request by other users. Slingmedia has effectively reduced our ability to help ourselves.
The ios remote for WD TV needs to be on the same network as your iphone to "discover" the box. Unless you have VPN, I don't think you'll be able to control the WDTV from beyond your firewall.
Thanks for your reply as well. I found that out and forgot to post those results. Yes, you do need to be on the same network for it to work and it's not a very good app anyways. This is really unfortunate becuase the streaming looks really good, even remotely.....it's just I can't control the WD TV Live device at all. I even have that setup with UMS so I can stream pretty much any content to the WD device.
I guess I'll have to sit and wait but this, to me, shows me that Slingbox doesn't really care about their user community, especially the early adopters.
Thanks for your two cents!