0 Replies Latest reply: Nov 4, 2012 3:06 PM by a089300 RSS

    Problem connecting from Slingcatcher to Slingbox Pro-HD

    a089300

      First, everything worked until two days ago...nothing has changed to my knowledge...

       

      Setup...Home network...two Slingboxes, one the above-mentioned Pro-HD.

       

      Work ...Slingcatcher connected to a flat screen TV.

       

      Cannot connect from SC at work to the SB Pro-HD.

       

      From home, can connect to either SB using SlingPlayer software on a PC or smartphone.

       

      From work, can connect to either SB using SlingPlayer software on a PC.

       

      From work, can connect from SC to the low res SB but cannot connect to the SB Pro-HD.

       

      Receiving the "...can't connect due to a network error... message.

       

      Have tried restarting all network hardware on both ends.

       

      Have re-powered SC, but NOT reset it. UPDATE...I have also now factory reset the SC...same problem.

       

      Have re-powered SB Pro-HD.

       

      Please Help!